INFORMATION ABOUT YOUR EMPLOYER
Team Rockstars IT has grown since its inception in 2015 to become a top-3 developers house in the Netherlands with a team of 450 selected Software Developers. On a project basis, they develop IT solutions for our customers. We are growing fast and our ambitions are endless (think acquisitions and abroad). Within Team Rockstars IT, passion and fun come together. Our style is different. With us, the career and happiness of the IT worker is what matters, as he or she is our “IT Rockstar”!
Based on our philosophy of “Disrupt the world of working with happiness,” we launched a completely new way of working in 2015; completely tailored to the needs of the IT professionals who will define the world of tomorrow! Our customers recognize this and know how to find us more and more as a result. and benefit from this. Clients such as Rabobank, Tennet, ABN-AMRO, NS, Jumbo, ASML, Kadaster, Alliander, KPN, Ziggo and Essent are examples.
This is what energizes you
As an Internal Account Manager, you are a crucial link within Team Rockstars IT. You provide the optimal match between cool assignments and our IT Rockstars. Your commercial drive, communication skills and ability to keep an overview provides the connecting factor. Together with your colleague Internal Account Manager, you will liaise with brokers and partners and identify vacancies and assignments. You can carry through a 9+ experience like no other when interacting with customers and IT Rockstars! You can leave taking care of new clients and contracts to our account managers. Through your close collaboration, you will be up to date and make sure our IT Rockstars can rock at their cool assignment!
Daily operations:
- Creating the best match between clients and IT Rockstars
- Collaborate with your fellow Internal Account Manager
- Monitoring the overview of available assignments and IT Rockstars
- Ensure optimal communication and a 9+ experience for stakeholders
- Managing requests through various channels for clients
- Building and expanding our relationships
- Ensuring contractual completion of deals
- Provide support to the account managers with whom you work closely
- Optimizing the process and system (we never stop learning
)
)Agenda that energizes you
10:00 – 11:30: Telephone contact with clients to identify needs and discuss possible new assignments
11:30 – 12:30: Processing quotes and preparing new quotes for potential customers
13:30 – 14:30: Consultation with account managers about ongoing projects and any bottlenecks
14:30 – 17:00: Follow up on quotes and ongoing projects, liaise with clients and candidates
09:00 – 10:00: Send follow-up emails and follow up on open questions from customers and colleagues
10:00 – 12:00: Conducting in-depth discussions with clients about their current projects and taking stock of any new projects
13:00 – 15:00: Preparation of reports and presentations for client meetings
15:00 – 17:00: Making customer calls and monitoring customer satisfaction
09:00 – 10:00: Checking emails and setting priorities for the day
10:00 – 12:00: Telephone contact with candidates about current projects and opportunities for new assignments
13:00 – 13:30: Moment of success! You got some placements in 😀
13:30 – 14:00: 1 on 1 with your manager at a coffee shop, in nature or at the office
14:00 – 17:00: Drafting and sending offers to candidates and monitoring responses, who will be the next placement 😉
09:00 – 10:00: Send follow-up emails and follow up on open questions from clients and candidates
10:00 – 12:00: A quick call to client and candidate to schedule and prepare interviews
13:00 – 15:00: Project time! How do we ensure system optimization and better communication?
15:00 – 17:00: Preparation of evaluations and assessments of candidates and projects
09:00 – 10:00: Checking emails and setting priorities for the day
10:00 – 12:00: Updating customer files and keeping project information up to date
13:00 – 15:00: Conduct customer satisfaction survey and identify areas for improvement
15:00 – 16:00: Enter a negotiation before the end of the week to reach an agreement with the client!
16:00 – 17:00: Closing the week and preparing tasks for the coming week while enjoying a (non) alcoholic snack.
This is where you recognize yourself
Nobody fits all the boxes, but if you come very close to a perfect score you may call immediately!
- You have HBO working and thinking level;
- You have 0 to 3 years of work experience;
- If you are still studying but available part-time, this is also definitely an opportunity!
- You have an energetic personality and are communicatively strong;
- You are commercially minded;
- You have an affinity for IT;
- You feel comfortable in a dynamic environment and can totally relate to our core values: HOERA (Cordial, Open, Energy, Rebellious, Ambition).
Wij support all digital innovation within your company. From hands-on capability to full implementation around topics such as Microservices, Cloud Migration, Automated Deployment, DevOps & AI.
This is what we have to offer you
You step into a benefits package that says you!
- The opportunity to help build one of the fastest growing software service providers in the Netherlands (FD Gazellen 2018, 2019, 2020, 2021, Top250 fastest growing companies in 2019, 2020, 2021, winner FCN Jewel award, top-25 most inspiring company of 2021);
- A salary between €2420 and €3100 gross based on 40 hours, depending on knowledge, experience and match;
- Home office allowance and laptop;
- The opportunity to advance to an account manager role in your region!
- The Team Rockstars Home Office Store in partnership with Coolblue where you get to purchase 750 Euros worth of products to furnish your hybrid home office!
- Working in a young and experienced, dynamic team with lots of flexibility such as unlimited leave, flexible working, possibility of work stations abroad;
- Attention to personal development and (advancement) ambitions facilitated by our internal Rockademy and in-house coaches;
- Working in a safe work environment where you are allowed to criticize and where there is always room for new ideas, plans and initiatives;
- Fat events (like our Chapter Zero festival, Ground Zero move over!), parties, trips (to Silicon Valley, Paris or Berlin, among others) and many tech sessions!
- Many pampering moments at the office, including a masseur, barber, manicure, deluxe monthly lunches, laundry and ironing service (yes really, you no longer have to steam and iron your shirts and/or dresses yourself) and the opportunity to work out with your team with our personal trainer.
