WHAT DID THE PROJECT DELIVER TO THE TARGET AUDIENCE/USER?
With Payment Order capability – one of the components of Backbase’s “Digital Banking Services” product – banks have an end-to-end out of the box solution that allows them to serve their end users in terms of payment options. Think about doing different types of payments such as a SEPA credit tranfser and many others. The beauty of this end-to-end solution is that it provides an outstanding user experience. For example, end users can save their payments as drafts, or if also taken by the bank, have their payments approved before it is processed. A very useful feature for the wholesale banking industry.
On the one hand, the Payment Order capability is designed so that it can be deployed out of the box with Backbase’s customers. To which we are constantly adding new features and improvements. On the other hand, it is also designed to be very flexible so that it is very easy for banks to boost their digital transformation and they can get started with this solution and adapt it to their needs using “behavior extensions.”