from complex systems to organization benefits
Technical level: (c-level) IT management
Observability tools provide insight into (cloud) costs, revenues and system flows. As IT architectures become increasingly complex, it is difficult to discover without help exactly where things are going wrong in a system, how the TCO is evolving relate to e business case and where any bottlenecks in the IT and Business flows are.
Not only are the architectures more comprehensive, but the various components are increasingly interconnected. As a result, you don’t have a quick overview of all the different parts and how they affect each other and the overall system.
Whereas monitoring used to provide enough insight, observability needed today to make complex systems understandable again. As a result, you can avoid problems before be instead of reactive solving when users experience problems. It’s about how to use the data at your disposal in a valuable way to arrive at new insights. You can then develop and prove these new insights substantiated by data.